You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Fusilier's avatar
Fusilier
New member | Level 2
2 months ago

All files have disappeared from our Dropbox account.

We use dropbox to store our image database - we are on the basic free package. I've not been in for a few months - just tried to access and all our images/ files are gone which is really worrying. Do...
Restore
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Fusilier wrote:

We use dropbox to store our image database - we are on the basic free package. I've not been in for a few months - just tried to access and all our images/ files are gone ...

Does your Events page show any file activity? Are you sure you're signing in to the correct account?

 

Also, are you sure it's only been a few months? If it's been more than a year then the account could have been disabled and all content deleted due to inactivity.

About Delete, edit, and organize

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