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Forum Discussion
Deleted folders keep reappearing
I'm hoping someone can help with this problem. I have been using Dropbox for a few years across a number of devices (2 desktop Macs, a laptop, an iPhone and an iPad). This last week, when I try to de...
The web interface should only recreate the folder if a device connected instructs it to.
So one of your devices must not be selectively synced, or has some greater issue.
(1) Check each device to see if the folder is present on the device, and remove it. If it comes back its not that device that ordered it created. If it wont delete then thats the device that cant delete it so orders it recreated. Fix that device.
(2) Failing that, take all devices off line, delete the folder via the web, then bring devices online one by one, and watch for the folder being created, when it is, it was the device you just brought online.
Think I found an answer for this. Log on to the browser version. Go to Settings (on the dropdown under your sign in). Click on Security tab. Scroll down until you see your devices. I had several devices listed that I don't use anymore. Once I removed those devices, the delete function started working, both online and on my desktop. You will be able to see if you have such a problem by looking at the last time the device was accessed.
This did not work for my case. Deleted all the old devices and the files still kept reappearing.
