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Victor C.9's avatar
Victor C.9
New member | Level 2
6 months ago

Deleted a folder but it still shows up on the left sidebar on the website

I deleted one folder went to delete permanent option why I still see them in the folder left section of Dropbox. 

  • Thanks for bringing this to our attention, Victor C.9.

     

    That's strange indeed.

     

    Can you clear your browser's cache, to see if that helps? 

     

    I'd suggest trying from another browser as well, to see if it appears there as well.

     

    Keep me posted.

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Thanks for bringing this to our attention, Victor C.9.

     

    That's strange indeed.

     

    Can you clear your browser's cache, to see if that helps? 

     

    I'd suggest trying from another browser as well, to see if it appears there as well.

     

    Keep me posted.

    • Victor C.9's avatar
      Victor C.9
      New member | Level 2

      Checked on the Iphone app and folders didn't show up and now clearing browser cache fix the problem.

      Thanks

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Happy to hear that, Victor!

         

        If you need anything else, let us know.

         

        Have a great day!

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