We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

JaniceH's avatar
JaniceH
Explorer | Level 4
2 years ago

Delete more than 1000 at a time

Hi, I am trying to set up a website and am using Dropbox very successfully with Photo Finish but have hit a snag whereby I need to delete 5500 images I have just used and no longer need.  However, wh...
Delete
  • Megan's avatar
    Megan
    2 years ago

    Hi JaniceH, thanks for added info, and sorry for any confusion this might have caused. 

     

    I checked with our Team, and it seems there is indeed a 1K file limitation when trying to delete content. 

     

    I'd recommend, if you wish, that you take some time to post on our Share an idea section of the Community, in order to suggest this feature request. That way others can also upvote it, and our developers can consider this change.  

     

    I hope this clarifies! 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there JaniceH, sorry to hear you're having issues with this.

 

Can you clarify if you're doing this from the website directly or if you're using the desktop app and doing this via your Dropbox folder locally on your computer?

 

A screenshot of the error you're getting would also help, so feel free to include one in your response.

 

Thanks!

  • JaniceH's avatar
    JaniceH
    Explorer | Level 4
    2 years ago
    Good morning, Dropbox website, Dropbox locally on my computer and “Delete cannot be performed. Maximum number of items exceeded (1000).
    Please deselect some items before trying again.”
    I have 1469 images now… manually deleted over 3000 last night!!!
    Need to do this all again and again for about 10 suppliers and 40000 odd images. I am using my personal basic free plan, fyi Thanks J
    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hey JaniceH, sorry to jump in here! 

       

      I know that by now, you might have already erased the content, but if you haven't could you send us a screenshot of the error you get when trying to delete more than 1K files, please? 

      • JaniceH's avatar
        JaniceH
        Explorer | Level 4
        2 years ago
        Hi, I sent the image to Walter’s response thanks

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!