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Elsap's avatar
Elsap
Explorer | Level 3
4 years ago

"Couldn't Move 1 Item"

Hello,

 

I have recently upgraded my Dropbox in an attempt to keep my folders organised. 

 

I am trying to move "Wavvy", "Vision Media Folder" and "Wavvy Story Score" into the folder "2044", but for whatever reason I keep receving the message "Couldn't Move 1 Item".

 

The same is happening regardless of whether I use an incognito. 

 

I have attached a screen shot. 

 

Thank you in advance for your assistance.

 

Warm regards,

Elsa

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  • Здравко's avatar
    Здравко
    4 years ago

    Hi Elsap,

    Actually, you can't move any of the folder selected since all folder designated for move and the receiving folder are shared. Nesting of shared folder is not supported. That's where your error comes from.

    Hope this helps.

  • Здравко's avatar
    Здравко
    Legendary | Level 20
    4 years ago

    Hi Elsap,

    Actually, you can't move any of the folder selected since all folder designated for move and the receiving folder are shared. Nesting of shared folder is not supported. That's where your error comes from.

    Hope this helps.

    • TERRACE_87's avatar
      TERRACE_87
      Collaborator | Level 9
      3 years ago

      It would be great if the error explained that.

      • Lynn McNamara's avatar
        Lynn McNamara
        Explorer | Level 4
        11 months ago

        Agreed, but like most software, those explanations are always buried deep within Guides, etc.  I recently installed Dropsync on my Chromebook to help me download items to Dropbox.  Turns out the file extension isn't supported by Dropbox. So I tried deleting, moving, dropping and dragging ... all the usual solutions to get the file to disappear. No luck.  It's now frozen in Dropbox.  I determined I couldn't delete it because it's a shared file (owned by another person), and that's part of the issue.  Lesson learned.  At least I didn't try to sync the other 50 files in the same format that were available!  

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