You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
chrisjorg
9 months agoExplorer | Level 3
Collaborator Word edits lost, version history does not show them editing
Hi
I created a shareable link for my collaborators to look at a Word document and add some edits. I have used Dropbox on multiperson collaborations before, and did not think there would be an issu...
Jay
Dropbox Staff
Hi chrisjorg, thanks for bringing this to our attention.
Just for clarification, what kind of shared link to the file did you create for them to edit the file?
This will help me to assist further!
chrisjorg
9 months agoExplorer | Level 3
In Dropbox for Mac, I right click on the word file, under the Dropbox badge "Share file". Enable editing for all who have the link. He then edited in Word for the Web. Still, this is BAD. How am I supposed to know if my collaborator follows good practices. Google docs has instantaneous version edits.
- Jay9 months agoDropbox Staff
If a file is edited in Word for the Web, then it would be edited and saved almost immediately.
Have you previously had conflicted copies when the same file with your collaborator was opened at the same time?
- chrisjorg9 months agoExplorer | Level 3
That's what I thought. No, this is the first time. But as said, the text he added was gone when I looked for it again. There is also zero info in the versions tracking of anyone but myself. I really just want to see what he wrote and copy it, but what can be done now? I am too embarassed to ask him to write it down.
Say he chose to 'delete' the text, it should still show up somewhere ???
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!