I tried the following cause I had the same issue as @User134679! but it would not reset To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then: Right click the Desktop folder Choose "Properties" Go to the "Locations" tab Choose to reset to default location. This will reset the folder location to ensure that it's in the correct location. Once you've done this, can you let me know if you have the same issue when moving the desktop files from Dropbox to the actual Desktop?

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btzretired

Explorer | Level 3

5 years ago

Can't restore Desktop to default location to get out of Dropbox folder

I tried the following cause I had the same issue as @User134679! but it would not reset

To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then:

Right click the Desktop folder
Choose "Properties"
Go to the "Locations" tab
Choose to reset to default location.

This will reset the folder location to ensure that it's in the correct location. Once you've done this, can you let me know if you have the same issue when moving the desktop files from Dropbox to the actual Desktop?

2 Replies

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Walter
Dropbox Staff
5 years ago
Hi btzretired; welcome to our Community!

So you uninstalled the desktop app from your computer before disabling the computer backup feature and you'd like to restore your OS folders to their original locations now; am I on the right track?

In that case, could you reboot your computer and try doing this again?

If you get any error along the way, please send us a screenshot so we can advise further.

Thanks!
- btzretired
  Explorer | Level 3
  5 years ago
  Hi Walter thanks for your response. its a long story as to how this all happened but to make it short
  During my first install of dropbox i did not uncheck the boxes Desktop Documents and Downloads
  it began syncing those files and exceeded the 2 gigabyte capacity
  To solve that issue I upgraded to the Business plan Trial period which allowed the full syncing of files to complete
  I UNinstalled DB did some research about what had happened and then reinstalled DB
  I did UNcheck those 3 boxes and thought problem solved
  what happened was the first install was renamed DropBox Old so those files were still syncing, NOT GOOD
  So i cancelled the Business Plan and uninstalled DB again
  DropBox Old still continued to sync my files so when i deleted a file in DB it deleted off my computer too
  So I created new folders, copied all my files to them, then deleted everything out of DB
  I'm sort of back to where I started before DropBox, and my files do not sync anymore.

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restore Desktop to default location to get out of Dropbox folder","id":"message:474199","revisionNum":3,"repliesCount":2,"author":{"__ref":"User:user:1379912"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:101001013"},"conversation":{"__ref":"Conversation:conversation:474199"},"readOnly":true,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:474199"},"body":"

I tried the following cause I had the same issue as @User134679! but it would not reset

To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then:

Right click the Desktop folder
Choose \"Properties\"
Go to the \"Locations\" tab
Choose to reset to default location.

","body@stringLength":"708","rawBody":"

I tried the following cause I had the same issue as @User134679! but it would not reset

To do this, please navigate to the Desktop folder in File Explorer (not the folder in Dropbox) and then:

Right click the Desktop folder
Choose \"Properties\"
Go to the \"Locations\" tab
Choose to reset to default location.

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Can't restore Desktop to default location to get out of Dropbox folder","moderationData":{"__ref":"ModerationData:moderation_data:474415"},"body":"

Hi btzretired; welcome to our Community!

\n\n

So you uninstalled the desktop app from your computer before disabling the computer backup feature and you'd like to restore your OS folders to their original locations now; am I on the right track?

\n\n

In that case, could you reboot your computer and try doing this again?

\n\n

If you get any error along the way, please send us a screenshot so we can advise further.

\n\n

Thanks!

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Hi Walter thanks for your response. its a long story as to how this all happened but to make it short

During my first install of dropbox i did not uncheck the boxes Desktop Documents and Downloads

it began syncing those files and exceeded the 2 gigabyte capacity

To solve that issue I upgraded to the Business plan Trial period which allowed the full syncing of files to complete

I UNinstalled DB did some research about what had happened and then reinstalled DB

I did UNcheck those 3 boxes and thought problem solved

what happened was the first install was renamed DropBox Old so those files were still syncing, NOT GOOD

So i cancelled the Business Plan and uninstalled DB again

DropBox Old still continued to sync my files so when i deleted a file in DB it deleted off my computer too

So I created new folders, copied all my files to them, then deleted everything out of DB

I'm sort of back to where I started before DropBox, and my files do not sync anymore.

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