You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't restore a deleted folder. Error: "There was a problem completing this request".
So I deleted a folder, but somehow dropbox deleted the one next to it.
Now I can only find that deleted folder under:
in the browser, its not in the deleted files part of it.
Whenever i double click that folder, and try to restore it it says: There was a problem completing this request.
I never touched this folder, dropbox bugged out and deleted the wrong one, and now i cant seem to restore it. Not in different browsers, not a teammate, nothing.
Why does it also not show up in the deleted files part of dropbox?
- Mark
Super User II
How long ago was it deleted?
Also, was it a share? That does alter sometimes where it appears.
Now about 4 hours ago.
It was just a shared folder between me and my team.- Mark
It was just a shared folder between me and my team.
You need to rejoin the share then via www.dropbox.com/share - you cannot restore via the deleted page :)
Ive tried everything, but what do you mean by rejoining?
- Hannah
Dropbox Staff
Hey DanielK uhsadfl dsaljfsd, happy new year!
Do you see the folder in question, when going to the page that Mark linked above?
If so, do you see a "Join folder" button when hovering over the folder with your mouse?
