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Forum Discussion

DanielK uhsadfl dsaljfsd's avatar
DanielK uhsadfl dsaljfsd
New member | Level 1
14 days ago

Can't restore a deleted folder. Error: "There was a problem completing this request".

So I deleted a folder, but somehow dropbox deleted the one next to it. Now I can only find that deleted folder under: in the browser, its not in the deleted files part of it. Whenever i dou...
Delete
Restore
Shared Folders
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
5 days ago

Hey DanielK uhsadfl dsaljfsd, happy new year!

Do you see the folder in question, when going to the page that Mark linked above?

If so, do you see a "Join folder" button when hovering over the folder with your mouse?

  • DanielK uhsadfl dsaljfsd's avatar
    DanielK uhsadfl dsaljfsd
    New member | Level 1
    6 hours ago

    No it does not, only in the place of the screenshot.

    And im having the hardest time responding here.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      6 hours ago

      Hi DanielK uhsadfl dsaljfsd, in order to look into this matter in more detail, I'd recommend contacting the support team directly for them to investigate further.

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