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widensteynie's avatar
widensteynie
Helpful | Level 5
4 years ago

Can't delete my OWN files!

When I wanted to permanently delete a file or folder (which I may have shared with others or not). I used to be able to delete it in Finder and then would get asked by Dropbox: Delete "untitled f...
  • Hannah's avatar
    4 years ago
    Hey widensteynie, thanks for posting and welcome to our Community.

    This error message appears when you're trying to delete a folder that you didn't create or are not the owner of. 

    If you go to your 'All files' page on our website, and click on the share button next to the folder in question, who do you see as the owner? Is it you or someone else?

    Let me know what you see.