We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Iris L.1
10 years agoNew member | Level 1
Can't delete a folder in dropbox
After I delete a folder(not an empty folder). It will appear again after few minutes and all the files in the folder are gone, like an empty folder. No matter how many times I delete it, it will app...
- 9 years ago
If a file or folder returns when you delete it, it's because it was unable to be deleted on one of your connected devices.
You delete a file on computer A. Dropbox is informed that it has been deleted and syncs that change to your account. Dropbox on your other devices is notified that the file has been deleted, so they also remove the file. On computer B, Dropbox is unable to remove that file for whatever reason (permission, locked, read-only, etc.). The result is that the file remains in place. Dropbox sees the file is still there, thinks it's been added and uploads it back to your account. All your other devices are notified of the "new" file and they sync it back down.
So the problem is that the file or folder in question on one of your devices is unable to be deleted. Figure out which (use Previous Versions to see which computer is adding it back) and fix what is holding it there, and you'll be able to delete it.
Igor G.3
9 years agoNew member | Level 1
May be somebody from Dropbox team will finally join the discussion and give if not a solution but at least a hint for this? It is rather annoying problem preventing from convenient usage of the app.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!