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Forum Discussion
Joaodobramos
6 months agoExplorer | Level 4
Cannot move a folder from the public/shared space to my personal space although I am the Admin
I have a dropbox account shared with a team and I am the admin. I also have the dorpbox app in my laptop where I manage the local and online files. In 2024 suddenly I was unable to create folder in t...
- 6 months ago
Since the teams space and personal folders are separate, it's no longer possible to move the folders by accident, which would result in a large deletion from the other members' perspective.
To 'move' a folder, you'd need to do as you said, create a folder in your personal folders, and then move or copy the files across. I'd recommend testing this with a single file at first to ensure that it does copy over.
Jay
6 months agoDropbox Staff
Hi Joaodobramos, thanks for bringing this to our attention.
It sounds like you're on a Dropbox Business team with the new team space.
In order to make the changes you're referring to, you'd need to do it via the site directly, and it isn't possible to move folders directly.
If you have any further queries, feel free to message back.
- Joaodobramos6 months agoExplorer | Level 4
Dear Jay, thank you very much for your reply.
I used to be able to do all these actions before, both online and in my laptop. Has anything changed? So I will have to create a folder in my personal folder and then move the files from the public folder to mine, correct?
- Jay6 months agoDropbox Staff
Since the teams space and personal folders are separate, it's no longer possible to move the folders by accident, which would result in a large deletion from the other members' perspective.
To 'move' a folder, you'd need to do as you said, create a folder in your personal folders, and then move or copy the files across. I'd recommend testing this with a single file at first to ensure that it does copy over.
- PFSE6 months agoHelpful | Level 6
Except now this is creating duplicates and we cannot MOVE out of a team folder, so files are stuck in one folder now
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