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areegs23's avatar
areegs23
New member | Level 2
2 months ago

Automations stopped working all of a sudden

I have automations built to (1) rename files when they are dropped into a folder and then (2) move them to another folder. At 3pm, I noticed a glitch on the dropbox interface and then all automations...
automation
Organize
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Thanks for letting us know about this, areegs23. 

 

Can you clarify what kind of glitch you noticed exactly? Did something else happen or did you receive any errors around 3pm? 

 

Are you having issues, if you use a different browser/incognito window?

 

Finally, what happens if you pause and re-enable the automation for one of your folders? 

 

Let me know what you find and we can check this further.

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