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Forum Discussion
dc1287
7 months agoNew member | Level 2
Automation not working for different users on a shared folder
I have an issue where I set up an automation system in a shared folder but whenever other members of my team add files to the folder to be sorted, it doesn't work for them. The automation only works for me. How can I fix this?
- HannahDropbox Staff
Thanks for bringing this to our attention, dc1287.
Let me start by saying that when it comes to shared folders, if you've set up an automation on a folder and then you share that folder, the automation should remain for anyone the folder is shared with.
However, any automations that you have set to a subfolder, won’t transfer when the folder is shared.
Can you check the info in this article and let me know if that's the case for you?
Thanks!
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