You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Accidentally Deleted Account and Data - Need Help Restoring
Hi Dropbox Community,
I accidentally deleted my account associated with the email address [removed per Community Guidelines], along with all the data stored in it. These files are very important to...
Roga41
Dropbox Staff
Dropbox StaffHi Annfi, To confirm if you have indeed deleted your account, if you can click this link : www.dropbox.com/login and when you enter your email address, if it asks for a password it means your account is still recoverable, however if it asks you to create or set up an account, it means that your account was deleted after all. And to set expectations about what happens to your files or your account in general when the account is deleted, please see info below:
When you delete your Dropbox account:
- You’ll no longer be able to access your account or restore it after it’s been deleted.
- You’ll be logged out of Dropbox on all devices.
- Your account and file data will be deleted.
- Your files and folders will stop syncing on all devices. Content synced to your computer will stay there, but will no longer sync.
- Your files in private folders will be deleted from Dropbox servers. All content is non-recoverable as soon as you delete your account.
- Your files in shared folders will still be accessible by members in those shared folders, but you’ll no longer be able to access or edit those files.
Please let us know if you need help. Thank you.
There's no way to restore the files that were attached? The documents are super important and I need the documents back 😥
