You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

filmwritr4's avatar
filmwritr4
Explorer | Level 3
4 months ago

Accidentally deleted account after canceling Business trial.

Hi, I signed up for a trial version of the Business Plan, then I found that my personal account was accidentally deleted when I canceled the trial. Now I can't get it back, and it's telling me I ha...
Delete
dropbox business
Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Hey filmwritr4! I suggest you contact our support team at this point, so that they can have a look (since they have account visibility on their end). Here are the steps on how to do this.

 

Feel free to send us your ticket number here afterwards.

filmwritr4's avatar
filmwritr4
Explorer | Level 3
4 months ago
Thank you! Ticket number is #24229965
  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    4 months ago

    Thanks for the ticket number filmwritr4 

     

    An agent will be with you shortly, thanks for your patience!

About Delete, edit, and organize

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