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Forum Discussion

Dee C.6's avatar
Dee C.6
Explorer | Level 4
6 years ago

Windows Task Manager

Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb A different image name wil...
Desktop
Download
Error Messages
Windows
Dee C.6's avatar
Dee C.6
Explorer | Level 4

thanks for the quick reply.  Dropbox is on my personal laptop PC only, it is running Windows 7.  No other devices connected to it though sometimes pics from my camera automatically get copied into some folder on DropBox.

Since I have had this prob, I notice that when I looked in my folder where I put files I want to share with friends, there was always a small status icon.  Green showing it has been uploaded etc.  As you can see from the 2nd pic this no longer shows.

Thanks for the help, really appreciated.

Dee C.6's avatar
Dee C.6
Explorer | Level 4
6 years ago

had 2 pics but somehow they did not go with the message above.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    6 years ago

    Thank you too for the quick response Dee C.6 - it's most appreciated!

    So you have the desktop app running and somehow enabled the automatic camera uploads feature at some point (which you can verify by checking if the photos you mentioned are located within a folder called 'Camera Uploads') and while you were able to see status icons on your files within the Dropbox Folder in the past you're not seeing them now; am I correct? 

    If that's the case, could you send me the desktop app's exact status at the moment as shown within your system tray and attach your screenshots using the buttons shown below?

    Thanks so much!

    • Dee C.6's avatar
      Dee C.6
      Explorer | Level 4
      6 years ago

      Walter, I am not interested in uploading pics to DB.  But I am trying to get rid of all the corruptdb in the Windows Task Manager.   I notice "sometimes" I see the status icons on my ONE folder which I share with friends & put in various files.  Then like magic the status icon disappears.  Give me sometime to figure out how to find the desktop apps exact status.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Thanks for the quick response Dee C.6!

        I was merely suggesting that based on your description, it sounds like you've enabled camera uploads for your account. If you'd like to disable it, you can follow the steps here:

        https://help.dropbox.com/installs-integrations/photos/camera-uploads-overview

        As per the desktop app's status, please take a look at the Dropbox icon in your taskbar  see if it is done syncing. When Dropbox is fully synced then you should see a tick followed by the words “Up to date” on the menu.

        If you do not see this then can you please let me know what the exact message being displayed there reads?

        Thanks!

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