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Forum Discussion

Dee C.6's avatar
Dee C.6
Explorer | Level 4
6 years ago

Windows Task Manager

Under Processes I get over over 30 instances of the Image Name Dropbox.exe*32, the command line points to AppData\Roaming\Dropbox\bin\Dropbox.exe*32/restart 444/corruptdb A different image name wil...
Desktop
Download
Error Messages
Windows
Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
6 years ago

Hello Dee C.6 - welcome to the Community!

At first, could you send me a screenshot of where exactly this discrepancy is spotted so I can have a visual too?

Also, can you please clarify the OS of the device you're on and if you've made sure that it's updated and rebooted recently?

Thanks in advance!

  • Dee C.6's avatar
    Dee C.6
    Explorer | Level 4
    6 years ago

    thanks for the quick reply.  Dropbox is on my personal laptop PC only, it is running Windows 7.  No other devices connected to it though sometimes pics from my camera automatically get copied into some folder on DropBox.

    Since I have had this prob, I notice that when I looked in my folder where I put files I want to share with friends, there was always a small status icon.  Green showing it has been uploaded etc.  As you can see from the 2nd pic this no longer shows.

    Thanks for the help, really appreciated.

    • Dee C.6's avatar
      Dee C.6
      Explorer | Level 4
      6 years ago

      had 2 pics but somehow they did not go with the message above.

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        6 years ago

        Thank you too for the quick response Dee C.6 - it's most appreciated!

        So you have the desktop app running and somehow enabled the automatic camera uploads feature at some point (which you can verify by checking if the photos you mentioned are located within a folder called 'Camera Uploads') and while you were able to see status icons on your files within the Dropbox Folder in the past you're not seeing them now; am I correct? 

        If that's the case, could you send me the desktop app's exact status at the moment as shown within your system tray and attach your screenshots using the buttons shown below?

        Thanks so much!

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