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Forum Discussion
Why is there no progression bar or percentage when uploading?
Hello everyone. Yesterday I registered on dropbox and downloaded the desktop version on my mac. I need to upload a video and then send it to a festival so they can download it.
I dragged the video from the external hd where it's stored to the dropbox folder and the synch started fine and is now proceeding, but I don't see a way to check on the progression of the upload, no colored bar or percentage showing anywhere, except for the estimated time left which refers to the uploading speed. Is it me or there is really no way to see how much of the file has been uploaded so far? I'm asking because I unfortunately have a very slow internet connection and I need to send this video to a festival before monday. If I knew that my video is up to, say, 80% then I would wait for dropbox to finish its job, but if I were stuck to a low percentage after many hours then I would definitely need to find another way. Thank you for your time.
Hey there cateyes - how are you today?
Syncing your files can take time if you have many or large files.
You should be seeing a blue icon on the file itself while in the syncing process and, as you mentioned, you'll also get an estimated time on how this process is going to last while you are also able to change your bandwidth settings to improve your upload speed.
I hope this helps!
- Walter
Dropbox Staff
Hey there cateyes - how are you today?
Syncing your files can take time if you have many or large files.
You should be seeing a blue icon on the file itself while in the syncing process and, as you mentioned, you'll also get an estimated time on how this process is going to last while you are also able to change your bandwidth settings to improve your upload speed.
I hope this helps!
Hello Walter, thank you for your reply. Yes, I did change the settings to improve the upload speed and that helped a bit, but still the estimated time on how long it's going to take is based on my provider's upload speed, which changes constantly so one second dropbox tells me that I have 50 minutes left and three seconds later I get 5 hours, then it goes down again, then back up and so on...Obviously dropbox has nothing to do with my connection speed nor my internet provider (can't get anything better in the remote italian village I live in), but I really wish there was another reference to look at, maybe a percentage that shows how far the process is, so that one can organize the work better and decide if it's worth waiting for it to complete or not. Just my two cents. In the end I was able to get my video on dropbox and share it with the festival so I'm good. Thanks again :-)
- Walter
Glad to hear you're all set now cateyes - thanks for circling back here to let me know too!
All's well that ends well as they say - right?
In any case, I also wanted to thank you for sending along your suggestions and feedback. I’ll be sure to pass this along to the team.
Should you need anything else, just let me know and enjoy the rest of your day!
