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Forum Discussion
When previewing audio files on Dropbox, the playback skips or drops out. Any ideas?
Hello, just wondered if any other music tech-y people have had any trouble with glitchy audio files when using Dropbox to share them? A track that I have mixed and bounced down on my studio pc, whic...
This problem seems to be happening to me as well. I was doing some QC for a podcast mix and noticed while listening on the iOS app that the audio started dropping out after about an hour in. Figured it may be some of the plug ins used or a DAW issue at first but every mp3 bounce shared with me after that was having the same issue in about the same exact spots. Finally realized it was a DB issue after using a different file sharing service and having zero issues then going back to the first bounce using the new file sharing service and again have zero issues. My iOS app is fully up to date as well as my browser on my computer.
Nancy
Dropbox Staff
Dropbox StaffHey SR SLS. To clarify, are all the files you’re having this issue with shared with you by another Dropbox user? Or did you upload them to Dropbox yourself?
Do you mean that the audio stops completely after previewing the file for an hour or that the sound gets distorted after that?
Finally, I’d like to know the Dropbox app version you’re using on your mobile device, to make sure it’s not on beta by any chance.
Hi Nancy, these files were shared with me from a different DB user and were all mp3 files. By dropping out I mean that the audio would be playing then just cut out for a second sometimes more an then continue as if it were skipping. Finally the app version I’m currently using is 384.2.4. The same issue was happening on the senders end as well.
- Walter
Does the issue persist on a web browser or after downloading and opening the file locally on your device(s) SR SLS?
- I was having the same issue on the web browser and when I would download the file. The problem wasn’t happening on the original Pro Tools session or on the bounced file only when going through DB.
