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Forum Discussion

Alina_GC's avatar
Alina_GC
New member | Level 2
2 years ago

View/Access shared folder: Basic Subscription (Free Account)

A folder was shared with me (5gb)

 

When I click on the folder to open and (try to) view the files inside - I am given an "error" message: Not enough space. To add this folder, you'll need more space in your dropbox.

 

I have 0 bytes out of 2GB used.

 

Is there anyway I can view the files inside!? Why can't I even "open" the folder.

 

Help please!

 

 

 

 

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    You cannot view it because thats not the access you've been given - you have been given read/write access which needs to be put in to your account. 

     

    If you just need to view the files ask the owner instead to cancel that share and send a read only link instead 🙂

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