Learn how to make the most out of the Dropbox Community here đ!
Shared Folders
854 TopicsDropbox public links have been suspended for generating excessive traffic
I have tried to download a large file shared with me from a client a number of times and every time it is about to finish the folder gets corrupted and I get a suspension from Dropbox? Why is this happening? I am not the owner of the files I am trying to download, and I am pretty sure the owner of the files pays for the service, so why is this happening?21Views0likes1CommentI'm trying to move a shared folder, but it's getting copied instead.
I am trying to move shared folders, not created by me, I was told this is possible without affecting the content or other users. However when I try to move a shared folder it duplicates in the place of destination as a non-shared folder, and stays in its original place. Had anyone had this problem and found a solution?Solved40Views0likes5CommentsShared folder disappeared from my account (owner). How can I restore it?
I shared a folder (years ago) and now it has disappeared from my Dropbox, but still exists in the other person's Dropbox and still shows me as the owner. It is not in my deleted files. How can I recover access to the folder?Solved55Views0likes6CommentsCan't add a file inside a shared folder when using the desktop app. It says I need permission.
I am the owner of a shared folder that is available on my desktop. However, I cannot add any files to that folder. I get an error that I don't have permission. However, I can add files to that folder when I'm on the web.Solved55Views0likes8CommentsWhy is my account full because of shared files?
Hello ! I have no files on my Dropbox Basic, but connected to 2.3 GB shared files. The shared files are not my files â someone else is paying a fee to store them on Dropbox. Is that an error that Dropbox is asking me to upgrade for accessing the shared files or just a way for Dropbox to get paid twice...?! Thank you for sharing your opinion... :)Solved71Views0likes3CommentsI can't access shared folder due to lack of storage space - do I need to upgrade?
I use dropbox occasionally. I have a free account, one I've had for years. This morning I logged in to access some files a friend shared w/me & dropbox will not let me access it unless I upgrade to some "plan". That page is the same page with which I was greeted upon logging in. I'm at about 650 mg of my 2G free account limit. I am not over storage, unless my free account has been somehow restricted/modified. I've tried several times to access the notification to "join folder" from my friend, only to be taken to this prompt:Solved141Views0likes9CommentsCannot invite someone to my shared folders, why?
Hi, I run a Dropbox account for our local club of 25 members. it is the free basic account . we have a new member but I can't find now where you invite a new person , I can add their email address but that isn't the same as them getting an invite to reply to. I always was able to invite new members , can someone please explain if anything has changed, and how yo invite someone Many thcSolved72Views0likes6CommentsI no longer see the option to leave a copy of the shared folder I'm unsharing to its members.
My question is what happens when I "remove" a share email. And what happens if I just delete the folder without removing the shares first? In previous versions of Dropbox I was able to un-share a folder (I am the owner) with the option to let other users keep the contents. I could then delete the folder without removing their content. Today (March 2025) I am not finding those options. It appears I can only remove shared emails with no option for them to keep their copy of the files?Solved84Views0likes15CommentsI see a "Folder updates in progress, please try again later" error and I can't share any folder.
Hi Dropbox team Keep having the above message when I share a folder. I have tried to share the folder with different people or share a different folder with different people and share folders in the Incognito window, but I keep getting the same message. Please let me know what to do.39Views0likes7Comments