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dawncoachesyou's avatar
dawncoachesyou
New member | Level 2
4 years ago

"That didn't work for some reason" error

I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it do...
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dansemacabre's avatar
dansemacabre
New member | Level 2

I've been sent some files from a film processing lab, which I have used before, to download my photos from dropbox, but I keep getting the following error when clicking on the link, I've tried refreshing the page, and also tried on both on laptop and mobile phone - neither of which seem to work.

 

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey dansemacabre, let's jump right into this! 

 

Could you try to open the link, using a different browser than the one you did before?

 

Also, is there any chance, that the person that sent you the link has either moved, or deleted the content or shared link? 

 

Let me know more, and we'll take it from there!

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