We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
dawncoachesyou
4 years agoNew member | Level 2
"That didn't work for some reason" error
I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it do...
dp201021
Explorer | Level 3
I had some pics in my dropbox account and have link to that. But that link doesn't work anymore and doesn't show any pics. Instead I get a message as:
"That didn't work for some reason"
How do we get the pics?
dansemacabre
2 years agoNew member | Level 2
I've been sent some files from a film processing lab, which I have used before, to download my photos from dropbox, but I keep getting the following error when clicking on the link, I've tried refreshing the page, and also tried on both on laptop and mobile phone - neither of which seem to work.
- Megan2 years agoDropbox Staff
Hey dansemacabre, let's jump right into this!
Could you try to open the link, using a different browser than the one you did before?
Also, is there any chance, that the person that sent you the link has either moved, or deleted the content or shared link?
Let me know more, and we'll take it from there!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!