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dawncoachesyou's avatar
dawncoachesyou
New member | Level 2
4 years ago

"That didn't work for some reason" error

I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it do...
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adamw's avatar
adamw
New member | Level 2
2 years ago

i had the same issue. clicked a link i was sent and the "that didnt work for some reason.." popped up. what do you suggest.?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey adamw, sorry to hear about this.

     

    If you've cleared your browser's cache and tried another browser and still get the same error, I'd suggest reaching out to the owner of the shared link and ensure that they're  following these steps.

     

    Let us know of any updates!

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