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dawncoachesyou's avatar
dawncoachesyou
New member | Level 2
4 years ago

"That didn't work for some reason" error

I was sent ym first dropbox video link in my email. When I click on it it goes to Dropbox and says..." That didn't work for some reason. If it's a fluke refresh the page..." Upon refreshing all it do...
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi there quenn. Let's see what we can do here. 

I've merged your post under this thread, which seems to echo your concern. 

Would you mind taking a look, and letting me know if you have any questions? 

Thanks! 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago
    Hey Sadk, thanks for the nudge here.

    Have you tried opening the link from a different browser or to clear your browser's cache, to see if that helps?

    If you did and the issue persists, can you check with the person who sent you the link, to make sure that the file is still saved in their account?

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