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Forum Discussion

pgheery's avatar
pgheery
Helpful | Level 6
5 months ago

Square box in photos tab in the mobile app on Android

Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
Android
Error Messages
Mobile
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  • scdesigna's avatar
    scdesigna
    5 months ago
    Update is out and resolves the issue. Thanks.
scdesigna's avatar
scdesigna
New member | Level 2
5 months ago
Having the same issue after the latest dropbox app update. S24Ultra, app and OS up to date. Reset the photo tab via the app and cleared the cache. Same issue exists. Photos tab never populates. Removed app and reinstalled, no luck. Hopefully an app update will fix this issue.
  • EMCrash's avatar
    EMCrash
    Helpful | Level 6
    5 months ago
    Hopefully more people will come forward and Dropbox will see they have an issue with the app and get it patched

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