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Forum Discussion

pgheery's avatar
pgheery
Helpful | Level 6
6 months ago

Square box in photos tab in the mobile app on Android

Hi, I am new to the community so please forgive me if I'm in the wrong segment. My queries is when I open the photos section on my Android app a square box appears & stays there. A little segment rot...
Android
Error Messages
Mobile
Preview
  • scdesigna's avatar
    scdesigna
    6 months ago
    Update is out and resolves the issue. Thanks.
jovada's avatar
jovada
New member | Level 2
6 months ago

I have the same issue. I also had the beta version, removed it, went to the regular version, but to no avail.

  • EMCrash's avatar
    EMCrash
    Helpful | Level 6
    6 months ago
    Thanks Jovada can you provide your phone details and Dropbox version same as us it might help drop box find the issue.
    • EMCrash's avatar
      EMCrash
      Helpful | Level 6
      6 months ago
      The only thing so far is we on the same OS but I've not updated my OS for a little bit now so not sure what changed to cause the issue. I wonder if Dropbox have updated something on there end?
      • pgheery's avatar
        pgheery
        Helpful | Level 6
        6 months ago
        I think it most likely is a Dropbox issue, I have 2 Android phones, both displaying the same symptoms, neither of which has been upgraded recently.

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