You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
ArtMills
7 years agoHelpful | Level 6
Showcase "you don't have access to this file"
In Showcase i am getting a "you don't have access to this file" message when doing the preview.
- 7 years agoDragging and dropping images directly into the Showcase should work. Could you try testing it out and letting us know?
- 7 years ago
Adding the images via Drag and Drop instead of choosing from Dropbox files seemed to fix the issue. Dropbox Showcase placed a copy of the image files into the Showcase Uploads folder. Thanks.
Jay
Dropbox Staff
Dragging and dropping images directly into the Showcase should work. Could you try testing it out and letting us know?
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!