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Forum Discussion
Showcase "you don't have access to this file"
In Showcase i am getting a "you don't have access to this file" message when doing the preview.
- Dragging and dropping images directly into the Showcase should work. Could you try testing it out and letting us know?
Adding the images via Drag and Drop instead of choosing from Dropbox files seemed to fix the issue. Dropbox Showcase placed a copy of the image files into the Showcase Uploads folder. Thanks.
Jay
Dropbox Staff
Dropbox StaffHi there, are you a member of a Dropbox Business team on the Advanced or Enterprise plans, or on Dropbox Professional?
If you’re not on one of these plans, then you won’t be able to access or create a Showcase. If we’re misunderstanding something, please let us know more, including a screenshot with the error if need be!
If you’re not on one of these plans, then you won’t be able to access or create a Showcase. If we’re misunderstanding something, please let us know more, including a screenshot with the error if need be!
We are have Dropbox Business team subscription. When sharing with member of our Dropbox members the image are visable. When shared outside the members the image have the error message. Here is a view of the Preview screen:
