You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

lindacue's avatar
lindacue
New member | Level 2
5 years ago

Should I move files out of my Dropbox folder before cancelling my account?

Prior to canceling my account, should I move my local dropbox files out of the local dropbox folder and put them in my documents folder on my Mac?   
  • Daphne's avatar
    Daphne
    5 years ago

    Thanks for getting back to me lindacue!

    Your local Dropbox folder and account online should be the same, as the desktop app syncs any changes in one location to another.

    When you cancel your subscription, the files in your account won't be affected but the app won't be able to sync if you're over the 2 GB free Basic storage limit.

    You could leave the files as they are in the local Dropbox folder and even just unlink and uninstall the desktop app. The Dropbox folder will just be like any other folder on your computer then, with no link to your account online.

    Keep me posted with any other questions!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!