You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

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laura ho's avatar
laura ho
New member | Level 2
2 years ago

share dropbox link in Excel or Word. unable to open https:.......... Cannot download

Hi ... Got Anyone can solve this issue? thanks  
  • Jay's avatar
    2 years ago

    Hi laura ho, thanks for bringing this to our attention.

     

    Does the shared link work normally when you access it via a browser?

     

    The issue could be related to Microsoft, as the error is the same as in this thread, since support for Office 2013 ended in April this year.

     

    If you have any further queries, feel free to message back.