You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

ColinD's avatar
ColinD
Helpful | Level 5
4 years ago

Remove Dropbox completely from my computer

Removing Dropbox from my computer is proving to be a nightmare. My computer Operating system is Windows 10. I have managed to un sync from my account and deleted all the folders concerned in my Dro...
Delete
Desktop
Download
Restore
Uninstall
  • Jay's avatar
    Jay
    4 years ago
    Okay, so it looks like you've already disabled the computer backup. Could you follow these steps to restore the default location of the folders?
coronado3779's avatar
coronado3779
New member | Level 2
3 years ago

I have the same problem.  If I delete dropbox I lose all the files.  This is unacceptable. 

 

 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi coronado3779, I hope you’re well. 

     

    Just to make sure we’re on the same page, can you clarify if you’ve also enabled computer backup on your device and if you’ve taken any steps to turn the feature off? 

     

    I’d like to see what you’ve tried so far, so that we can check this further. 

     

    Keep me posted!

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!