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Forum Discussion
Recovery of old files
I went to view my wedding photos and they are GONE! If I use the old link that I saved in my email it says "This type of link is not supported" HELP!!!
Krleighton wrote:
I went to view my wedding photos and they are GONE! If I use the old link that I saved in my email it says "This type of link is not supported" HELP!!!Is this the link you received from the photographer? If so, did you save the files to your own account? The link you received would be a link to the files in their account, and if they remove the files then the link would no longer work. You would have needed to download or save the files to your own account in order to keep your own copy.
If you're just using the link you received from the photographer, you'll need to go back to them and ask for a new link, assuming they still have the files.
Rich
Super User II
Super User II
Krleighton wrote:
I went to view my wedding photos and they are GONE! If I use the old link that I saved in my email it says "This type of link is not supported" HELP!!!
Is this the link you received from the photographer? If so, did you save the files to your own account? The link you received would be a link to the files in their account, and if they remove the files then the link would no longer work. You would have needed to download or save the files to your own account in order to keep your own copy.
If you're just using the link you received from the photographer, you'll need to go back to them and ask for a new link, assuming they still have the files.
