You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Shaun S.10's avatar
Shaun S.10
Collaborator | Level 8
9 years ago

Unable to view trash can files

Has anyone run into an issue with being unable to view any deleted files in the trash can? It's been 1 week since I upgraded to Dropbox business and since day 1, when I click on the trash can I see a ...
dropbox business
Error Messages
View
  • Mark's avatar
    Mark
    9 years ago
    Personally Shaun I never use the deleted items list for that exact reason - it also actually does NOT show big deletions which to me makes it a bit useless.

    Personally I go through my folder structure with the 'show deleted items' turned on as I find it so much easier.
lesleyd's avatar
lesleyd
Helpful | Level 6
8 years ago

If we don't delete the files in Trash the files remain on our "GB used". Like you I see a spinning circle when I try to enter the Trash. This has been happening for months. Does anyone know how to fix this? I have asked Dropbox tech support 5 times how to fix this bug, to no avail.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!