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junaidiqbalshaikh's avatar
junaidiqbalshaikh
Explorer | Level 3
2 years ago

Trying to preview a file online, and getting message "This link isn't quite right" why?

Hi,   This is happening with just of one of my file, which is quite regularly used. I access my dropbox account from the browser (chrome) and when I try to open one specific file the following me...
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giorgia brignone's avatar
giorgia brignone
Explorer | Level 3
2 years ago

Hello, 

 

I'm still not able to access my shared docs. When I click on the document to open it, I get this: 

This link isn't quite right

Usually this happens when the link wasn't copied exactly right.
 
Thanks for the help!
  • Calvin2DBX's avatar
    Calvin2DBX
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi giorgia brignone, thanks for getting in touch!

     

    I moved your post here where you can find some relevant info. 

     

    Please give the suggestions here a try.

     

    Keep us posted with what you find!

    • giorgia brignone's avatar
      giorgia brignone
      Explorer | Level 3
      2 years ago

      Thanks! I tried the suggestions above and I still get the same result...

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi giorgia brignone, just to clarify does this happen when you try to access your content through a shared link, or when previewing files in your account? 

         

        If it's a shared link then is it one that you created or is it coming from someone else? 

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