You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

randg's avatar
randg
New member | Level 2
2 years ago

Link expired. How to download the content?

So, I had a link of files shared with me and I didnt dowload the files within the time limit. Does dropbox keep the files in a database? How could I recover the files of this link. It is even in the ...
Download
Preview
Shared Links
Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 years ago
randg wrote:

So, I had a link of files shared with me and I didnt dowload the files within the time limit. Does dropbox keep the files in a database? How could I recover the files of this link.

You'll need to contact the person that shared it with you and ask for a new link. There's no way for Dropbox to provide access again.

  • randg's avatar
    randg
    New member | Level 2
    2 years ago

    Dont the files remain in dropbox database for at least a little longer?

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      2 years ago
      randg wrote:

      Dont the files remain in dropbox database for at least a little longer?

      It doesn't work like that. Once the link has expired, there's no way for you to access it or see the files that it previously linked to. You need to contact the owner of the files.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!