You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
How to view previews of online-only files on desktop (like how you can in the mobile app)? - macOS
I'm trying to figure out how to see previews, specifically of .jpeg online files, on my mac desktop. I use Dropbox almost exclusively for photo management and it's frustrating not even being able to ...
Megan
Dropbox Staff
Dropbox StaffHi ShropshireLad, let's jump right into this!
Which Dropbox version are you running? You can find this by locating your little Dropbox icon on the menu bar, next to your WiFi, and hovering your mouse over it.
If you right click on the files, and change to available offline, can you see the thumbnails then? Can you send me a screenshot of the missing thumbnails so I can have a visual of what you described?
This will help me to assist further!
Hi Megan, thanks for the speedy response.
My Dropbox version is below:
I've tried uninstalling, deleting the app, reinstalling, restarting, etc. and it made no difference.
You can see the difference between online-only and local files as the screen grab below.
I changed one of the files shown into available offline and it showed the thumbnail - but it had an annoying JPG graphic obscuring most of the preview - see below:
I'm running macOS Ventura 13.3.1
I hope that this helps and thanks in advance for your help!
