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Andreas K.25's avatar
Andreas K.25
Explorer | Level 4
2 years ago

Can't access a folder: 'This folder does not exist' error

Hi experts,   I have a strange issue with one of my folders. If I try to view the /Public/Samples folder online, regardless which browser (FireFox / Edge), I only get an error message "The folder...
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JayC1's avatar
JayC1
Explorer | Level 3

Hi Megan...will do tomorrow. was able to find the files by searching for them by name. Encouraged and will try to fix everything in morning. Thanks so much for your help. Will keep you posted!

 

Jay

Tash86's avatar
Tash86
New member | Level 2
2 years ago

I too am having the exact same issue with folders that I own.

I can search for the files within but cannot open the folder.

What is the suggested fix here?

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Tash86, do you see the files being created in the events page or anything related to that folder?

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