You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

g1na's avatar
g1na
Explorer | Level 3
2 years ago

"Oops, something went wrong."

Every time I try to open a file this message appears and only allows me to go back to the dropbox page. I've tried everything: an incognito window and a different browser, but every time I open the f...
Error Messages
View
Web
g1na's avatar
g1na
Explorer | Level 3

It is a file in my own Dropbox account from a shared folder. I am trying to open it in PowerPoint to edit but it won't allow me to.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

So, the file previews normally on the Dropbox site, but it can't load the Office for the Web to load PowerPoint, is that correct?

  • g1na's avatar
    g1na
    Explorer | Level 3
    2 years ago

    Yes, that is correct.

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Are you part of a Dropbox Business team, or are you on a personal account?

      • g1na's avatar
        g1na
        Explorer | Level 3
        2 years ago

        I'm on a personal account.

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