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Forum Discussion

Gabor V.'s avatar
Gabor V.
Explorer | Level 4
7 months ago

Number of photos and position of actual photo I'm viewing to be shown at the top

This was available in the iPhone app until literally last week, not sure why it was removed. I could see something like "picture no. 128 out of 197", this way I could follow as it was uploading photo...
Mobile
Preview
  • emilyc123's avatar
    emilyc123
    7 months ago

    Hi Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376). 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Gabor V., can you clarify the OS version of your iPhone, as well as the Dropbox app version you’re running on it? 

 

Finally, can you send a screenshot of the options you’re seeing when clicking on the 3 dots at the top part of your preview? If you scroll down the list, there should be an option to delete your file.

Gabor V.'s avatar
Gabor V.
Explorer | Level 4
7 months ago
iPhone 15 Pro Max
iOS version 17.4.1
Dropbox version - how can I find it out? I have no app updates on my iPhone so I guess it’s the latest version
Screenshot - how can I upload here? I already uploaded a screenshot to a chat with your colleague Milo who proposed to remove and add back the app but it didn’t help, since then I have an email chat which hasn’t helped yet
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    7 months ago

    You can locate the app’s version by going to its Account tab and tapping on the gear icon at the top right corner. 

     

    As for the screenshot, there should be a small camera icon above your message box, where you can click in order to attach it. This option may only be available on a computer though. 

     

    Feel free to send me the ticket number from your support convo as well, and I can have a look.

    • Gabor V.'s avatar
      Gabor V.
      Explorer | Level 4
      7 months ago
      Hi Nancy,

      The delete option is back, looks exactly the same as before. The version number is 372.2.4, not sure if relevant now. I haven’t updated it for a long time (at least a week) as it’s no longer showing among recently updated apps in the App Store.

      I still can’t find the camera icon, not sure if still relevant in light of the delete option being back (looks exactly the same as before).
  • emilyc123's avatar
    emilyc123
    Icon for Dropbox Product Manager rankDropbox Product Manager
    7 months ago

    Hi Gabor V. Thanks for reaching out and providing this feedback. We will fix that and have it out in the next release (v376). 

    • Gabor V.'s avatar
      Gabor V.
      Explorer | Level 4
      7 months ago
      Hi Emily, thanks for that, that’d be great!
    • VW2's avatar
      VW2
      Explorer | Level 3
      7 months ago
      I am having the same problem. Can you please advise on how to get it back. I used this system for years and really need it. Many thanks.
      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        7 months ago

        VW2, as mentioned here, this should be implemented again with the v376 app version. You can double check the Dropbox app version you’re running by going to your Account tab > gear icon at the top right corner > scrolling down the page. 

         

        Hope this helps!

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