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Forum Discussion
My folders taking too long to open when left-double clicking in Windows.
Hi everyone,
I have been having difficulty opening my dropbox folders on my windows when I double left-click on folders. It usually takes about 10 to 15 seconds to open each folder. However, the ...
Walter
Dropbox Staff
Dropbox StaffI assume that you've already tried rebooting your computer as well mobin68 - correct?
Do you happen to be running any antivirus or another 3rd party app that's monitoring your files?
Yes I’ve rebooted too.
I don’t have any antivirus installed.
There are 4 devices I am using my dropbox with. My iphone, ipad, and two laptops with windows OS. Both laptops have this problem, and they only slow down when opening the dropbox folders. Other folders in the computer open just fine.
I don’t have any antivirus installed.
There are 4 devices I am using my dropbox with. My iphone, ipad, and two laptops with windows OS. Both laptops have this problem, and they only slow down when opening the dropbox folders. Other folders in the computer open just fine.
- Megan
- Yes I tried quitting too but the problem persists. Strangely, my icloud also drive has the same issue. The folders open with right click very quickly but double-clicking takes too long.
- Jay
Hi mobin68, if you're also experiencing this issue with your iCloud, then there could be something else affecting the speed on your machine.
Either the internet connection is affecting it, when trying to download the file and folders when you doubleclick them, or some other behavior on Windows.
