You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
MelLRBJ
6 years agoNew member | Level 2
Is there a way to cancel the online only option?
I use the dropbox business for work purposes, since the online only come up recently
I have been having nightmares. I need all the files to be 'locally' instead of 'online only' since I may need to...
Celeste
6 years agoDropbox Staff
Hi MelLRBJ, welcome to the Community!
In order to keep your content synced locally, you can right-click and set it to 'Local' from the Dropbox folder as you mentioned.
From your description it sounds like the 'Save hard drive space automatically' feature in the Sync settings is activated, which makes content you have not accessed in a while automatically sync to online-only. You can deactivate this from the Sync settings in the Preferences directly, though.
Equally, from the same tab, you can choose new content (or content added to the web) to also automatically sync locally.
If both of the settings are deactivated and your content still syncs to online instead of local, do make sure you have the latest version of the desktop app.
You can also review the app's syncing icons, here, for reference.
Let me know if this helps or if the issue persists - thanks!
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!