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bradcliffjohnson's avatar
bradcliffjohnson
New member | Level 2
3 years ago

Individual user having trouble uploading documents to a Corporate Dropbox account

Hi,

 

I have a free individual Dropbox membership.   I'm a member of a local Rotary Club that has a Corporate Dropbox account.  I'm able to access documents in the Rotary drop box (e.g. view documents, download document).   However, I have not been able to upload documents into the Rotary Dropbox.  I keep getting the error message that I need to upgrade my account to increase my storage.   

 

I've uploaded documents to other Corporate Dropbox accounts before without having to have a paid membership.   

 

any ideas why I'm having trouble with the Rotary Dropbox?  

 

Thanks,

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  • Mark's avatar
    Mark
    3 years ago

    Hi bradcliffjohnson 

    To access shared folders you need to have the quota in your own account to access them - the payment status of other people does not give you any benefit. 

     

    You'll have been able to access the other ones because the folder you were accessing was smaller than the size of the account you had free. 

     

    Note if you just need to UPLOAD to the other account why not ask them to send you a Dropbox requests link?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    3 years ago

    Hi bradcliffjohnson 

    To access shared folders you need to have the quota in your own account to access them - the payment status of other people does not give you any benefit. 

     

    You'll have been able to access the other ones because the folder you were accessing was smaller than the size of the account you had free. 

     

    Note if you just need to UPLOAD to the other account why not ask them to send you a Dropbox requests link?

    • af_photo's avatar
      af_photo
      New member | Level 2
      2 months ago

      How do I go about doing this?  What do they need to do on their end to send me an upload request?  I am a photographer, uploading to a company.  I am not sure the owner of the company is aware everyone has been made to pay for their own accounts.

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