We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

bradcliffjohnson's avatar
bradcliffjohnson
New member | Level 2
3 years ago

Individual user having trouble uploading documents to a Corporate Dropbox account

Hi,   I have a free individual Dropbox membership.   I'm a member of a local Rotary Club that has a Corporate Dropbox account.  I'm able to access documents in the Rotary drop box (e.g. view docu...
  • Mark's avatar
    3 years ago

    Hi bradcliffjohnson 

    To access shared folders you need to have the quota in your own account to access them - the payment status of other people does not give you any benefit. 

     

    You'll have been able to access the other ones because the folder you were accessing was smaller than the size of the account you had free. 

     

    Note if you just need to UPLOAD to the other account why not ask them to send you a Dropbox requests link?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!