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Forum Discussion
I'm getting the ".xlsx files are supported but something went wrong" error when previewing my files
I keep getting the message
.xlsx files are supported but something went wrong.
So....now its working. I think it's a strategy called "just looking at it long enough and persisting". Or that other strategy when the IT expert finally comes and stands behind you as you try, once again - and of course it all works. 😂
I think the excel file is very big so I'm going to get rid of some material from years ago, archive it for audits, but have a smaller file that I work on.
Thanks for your help and at least I know about this community of help now.
best wishes
Denise
Hi Nancy
I tried the incognito window on my daughter's computer - same error message. Could still open it with "open in excel for the web".
I have 3 dropbox accounts - my personal one via app, my daughter's personal one via app and the NDIS one via web. I will try a few things on each of them. It may only be the one via web that has a problem.
Busy now - back later.
many thanks
Denise
So....now its working. I think it's a strategy called "just looking at it long enough and persisting". Or that other strategy when the IT expert finally comes and stands behind you as you try, once again - and of course it all works. 😂
I think the excel file is very big so I'm going to get rid of some material from years ago, archive it for audits, but have a smaller file that I work on.
Thanks for your help and at least I know about this community of help now.
best wishes
Denise
