You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
CROCKO
5 years agoNew member | Level 2
I have 2 Dropbox accounts and I want to merge them
I have 2 Dropbox accounts 1 has a 2GB limit (reached and exceeded) Then I got a 2TB account Each use a different email address of mine How can I merge the 2GB account files onto the 2TB account ?
- 5 years ago
Currently you can't merge them.
This article shows how to work around this: https://help.dropbox.com/accounts-billing/multiple-accounts/merge-two-accounts
Luke
sickandtired
Explorer | Level 3
I have 2 dropbox under different emails....that was not my intention. One acct is 11.99/month one is $119/annual. How do I get these 2 accts under one acct and pay one cost. one of the accts is saying i have exceeded my storage space and the other ....nothin is on it.
I need to PLEASE straighten this out....I am not going to upgrade on the exceeded space acct when i have a perfectly good acct that has space.
PLEASE HELP
Hannah
9 months agoDropbox Staff
Hey sickandtired, sorry to hear about this.
I'm afraid there isn't currently an automatic way to merge two accounts.
An easy way to go about this though, is to share the files you want with the account you prefer.
Once you've shared the files, you can cancel the subscription you don't need and continue using the one you do need.
Keep in mind that if your account says that it's over its limit, it might not be a paid one; you can confirm that by checking the plan tab in your account settings.
I hope this helps, but if you have any questions, let us know.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!