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rwhaley

New member | Level 2

8 days ago

Solved

I can't see my files when I log in to the Dropbox website

File access

Web

rwhaley
7 days ago
Hannah - can't thank you enough. My computer was auto logging me in with the wrong email. When I used the correct one, I now see my files. I don't know how the change happened but I'm glad its resolved. Thanks again.

rwhaley

New member | Level 2

7 days ago

Hannah- I see it says basic 2G and it asks if I want to upgrade. Is there a way to figure out where my paid account is? The bill is on my credit card every month and I used to be able to see my files on dropbox.com but all of a sudden it looked different and I had no files. I'll take any help you can offer. Thanks so much. Rachel

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I pay monthly. I cannot see a single file or folder on dropbox.com. I need to see them because I have some folders that are online only and do live on my harddrive. has ...","body@stringLength":"426","rawBody":"

I can log in to dropbox.com. I pay monthly. I cannot see a single file or folder on dropbox.com. I need to see them because I have some folders that are online only and do live on my harddrive. has anyone found a fix? The chat is a joke and doesn't help and apparently I'm not paying enough for an email or phone call support (outrageous). I hope you users of dropbox can help. thanks so much.

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Hannah - can't thank you enough. My computer was auto logging me in with the wrong email. When I used the correct one, I now see my files. I don't know how the change happened but I'm glad its resolved. Thanks again.

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