You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
DougCutler
2 years agoHelpful | Level 5
I can't scroll through photos anymore?
I used to be able to:
open my dropbox folder,
click on a folder with pictures,
double click a picture to have it appear full-size on my screen,
then scroll through the rest of the pictures in...
Hannah
Dropbox Staff
Hey KeithV, sorry to see you're having this issue.
Are you also on a Windows computer? And which version?
Also, what is the Dropbox app's sync status and version, when you hover over your Dropbox icon?
KeithV
12 months agoExplorer | Level 3
Hi Hannah. I'm using a PC with Windows 10. The Dropbox version is 189.4.8427 & the sync is up to date. The issue is that when I have an image open in my Camera Uploads folder and use the forward arrow, instead of the next image in the folder appearing, images that I deleted a long time ago open up with the comment 'It appears that the file was moved or renamed'.
- Nancy12 months agoDropbox Staff
KeithV, you mentioned above that this happens when you use a shortcut to access your photos. Are you facing the same issue, if you open your File Explorer, and navigate to your Dropbox folder > camera uploads folder manually?
- DougCutler12 months agoHelpful | Level 5
I have the exact same problem as Keith.
It happens whether I use a shortcut or if I open File Explorer, and navigate to my Dropbox folder > camera uploads folder manually.
- Walter12 months agoDropbox Staff
Hey DougCutler & KeithV - sorry to jump in here, but have you reinstalled the app since you first noticed this?
If you did and this persists, you can also try an advanced reinstall at this point.
Let us know of any updates!
- KeithV12 months agoExplorer | Level 3
Yes, the same issue exists if I access the folder via File Explorer & the Dropbox folder.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!