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Forum Discussion
DougCutler
2 years agoHelpful | Level 5
I can't scroll through photos anymore?
I used to be able to:
open my dropbox folder,
click on a folder with pictures,
double click a picture to have it appear full-size on my screen,
then scroll through the rest of the pictures in...
Walter
Dropbox Staff
Hi there DougCutler, sorry to hear you're having issues with this.
Can you please let us know the desktop app's exact status and version as shown in your system tray at the moment? Does the issue persist with the Dropbox desktop app completely closed?
A screenshot of what you see would also help, so feel free to attach one in your reply.
Thanks!
DougCutler
2 years agoHelpful | Level 5
Hi Walter,
Thanks for responding.
"Can you please let us know the desktop app's exact status and version as shown in your system tray at the moment?"
If I hover the cursor over the Dropbox icon, this is what it says:
"Dropbox 163.4.5456
Up to date".
"Does the issue persist with the Dropbox desktop app completely closed?"
Yes, although all of my folders are in the Dropbox folder on my computer, so I am not exactly sure of what you mean by completely closed.
"A screenshot of what you see would also help, so feel free to attach one in your reply."
I am not sure what to screenshot for you that would be helpful.
Could you be more specific?
Thanks,
Doug
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